Frequently Asked Questions
Where is Mechcables Located?
Mechcables is located in Maryland, USA. We specialize in made-to-order custom cables, which are hand-crafted by a dedicated team in our Maryland shop.
Length Restrictions [CTRL / ALT / SHIFT / K-Type NOTE]
Due to the high power requirements of these keyboards, the absolute cable length (including coil) should be kept as short as possible. For 550 cable (26/28AWG) it's recommended to cap the total cable run at ~9ft. For all other keyboards, keep the total cable run under 13ft.
To resolve power issues:
- Check the BIOS to see if your motherboard has options to increase USB port voltage
- Use the keyboard/cable with a back panel USB port or a port that plugs directly into the motherboard
- Use the keyboard/cable with a powered USB hub
- Ensure that there aren't too many USB devices on a single interface. Too many devices and they may end up fighting for power
Detachable connectors (aviator, SF12, premium push/pull) may not be compatible with custom cables from other vendors. If you own a detachable cable from another vendor and want to use it with a Mechcable, confirm the pin-out of the detachable before ordering. Once confirmed, specify the pin-out in the additional instructions. Using incompatible detachable sides could potentially cause damage to your device.
USB C 5-pin connectors are necessary for designing USB C to USB C cables. Detachable USB C 5-pin cables are only compatible with other detachable USB C 5-pin cables.
For now, Jumbo sized cables and coils will only be available through some group buys. We're working to bring back custom Jumbo cables as soon as possible.
|COIL SIZES||Inner Diameter (inches // mm)|
|Small||5/16" // 8mm|
|Medium||3/8" // 9.5mm|
|Large||7/16" // 11mm|