Frequently Asked Questions
Length Restrictions [CTRL / ALT / K-Type NOTE]
Due to the high power requirements of these keyboards, the absolute cable length (including coil) should be kept as short as possible. 550 cable wire gauge is 26/28AWG (max ~9ft). For all other keyboards, keep the total cable run under 13ft.
Brightness levels on the keyboard can be reduced slightly to avoid issues. Check the BIOS to see if your motherboard has options to increase USB port voltage.
For now, Jumbo sized cables and coils will only be available through some group buys. We're working to bring back custom Jumbo cables as soon as possible.
|COIL SIZES||Inner Diameter (inches // mm)|
|Small||5/16" // 8mm|
|Medium||3/8" // 9.5mm|
|Large||7/16" // 11mm|